Last Updated: 18-11-2024

At BIZZSI, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and share the data you provide when you use our All-in-One Business Management & Marketing Suite powered by AI (the "Service"). By using the Service, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We collect different types of information to provide and improve the Service, as well as to ensure a seamless user experience. The information we collect includes:

a. Personal Information:

• Account Information: When you create an account, we collect your name, email address, company name, billing details, and other contact information.
• Payment Information: If you subscribe to a paid plan, we may collect payment information such as your credit card details. This information is processed securely by our third-party payment providers.

b. Usage Data:

We automatically collect information about how you use the Service, including:

• Device and browser information (e.g., IP address, browser type, operating system).
• Interaction with the Service (e.g., pages visited, features used, duration of sessions).
• Error logs and performance data related to the functionality of the Service.

c. AI-Generated Data:

As part of the AI-powered features of the Service, we may collect data related to your business operations, marketing campaigns, customer interactions, and other relevant activities that are processed to provide insights and recommendations.

2. How We Use Your Information

We use the information we collect to:

• Provide and improve the Service: To deliver the functionality of the Service, troubleshoot issues, and enhance performance.
• Personalize your experience: To offer tailored recommendations and insights, particularly from AI-powered features.
• Communicate with you: To send you service-related updates, product news, support requests, and marketing communications (if you have opted in).
• Process payments: To complete your transactions and process billing details.
• Enhance security: To protect our users and the integrity of the Service, and to prevent fraud or misuse.

3. How We Share Your Information

We do not sell or rent your personal data to third parties. However, we may share your information in the following circumstances:

• Service Providers: We may share data with third-party companies that assist in providing the Service (e.g., payment processors, cloud hosting services, marketing platforms). These providers are contractually obligated to handle your information securely and only for the purposes outlined in this Privacy Policy.

• Legal Compliance: We may disclose your information if required by law, in response to legal processes, or to protect our rights or the rights of others.

• Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction. We will notify you via email or prominent notice on our website of any such transfer and the choices you may have regarding your information.

4. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, including legal, accounting, or reporting requirements. If you delete your account, we will remove your personal data, except for information that we are required to retain for legal purposes or business operations.

5. Data Security

We implement a variety of security measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction. These measures include encryption, firewalls, and secure server infrastructure. However, no method of transmission over the Internet or electronic storage is completely secure, and we cannot guarantee absolute security.

6. Your Data Protection Rights

Depending on your location, you may have the following rights regarding your personal data:

• Access: You can request a copy of the personal data we hold about you.
• Correction: You can correct any inaccurate or incomplete data we have about you.
• Deletion: You can request that we delete your personal data, subject to certain legal exceptions.
• Objection: You can object to certain types of data processing, including marketing communications.
• Data Portability: You can request that we transfer your personal data to another service provider in a structured, commonly used, and machine-readable format.
• Withdraw Consent: If we are processing your data based on your consent, you can withdraw that consent at any time.

To exercise any of these rights, please contact us using the contact details provided in Section 10 below.

7. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your user experience and gather data about how the Service is used. Cookies are small data files stored on your device that allow us to remember your preferences, track your usage of the Service, and improve overall functionality.

You can control cookies through your browser settings. However, disabling certain cookies may impact the functionality of the Service.

For more detailed information about how we use cookies, please refer to our [Cookie Policy].

8. Third-Party Links

The Service may contain links to third-party websites or services that are not operated or controlled by BIZZSI. This Privacy Policy does not apply to such third-party sites, and we encourage you to review their privacy policies before providing any personal information.

9. Children's Privacy

The Service is not intended for children under the age of 13, and we do not knowingly collect or solicit personal information from children. If we learn that we have inadvertently collected personal data from a child under 13, we will take steps to delete such information from our records.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at:

BIZZSI Privacy Team
Email: mail@bizzsi.com
WhatsApp: +919328937493
Address: Office No.430/A, 4th Floor, No.1, Super Mall, Infocity, Gandhinagar, Gujarat 382007

By using the Service, you consent to the collection and use of your information as outlined in this Privacy Policy. We may update this policy from time to time, and any changes will be reflected on this page. Please review this Privacy Policy periodically to stay informed about how we protect your data.